Terms and conditions

1. General
The following general terms and conditions apply to all orders placed by the customer (hereinafter “you”) with Comic Sexy C.V., hereinafter referred to as “Comic Sexy”, “we” or “us”, via the Comic Sexy website (“comicsexyfashion.com”).

By using comicsexyfashion.com and / or by placing an order, you accept that you are bound by the following terms and conditions (the “Terms and Conditions”). Make sure you have read and understood the Terms and Conditions before placing your order.

Only persons 18 years or older, who are not under guardianship, are permitted to place an order.

The fact that goods or services are at some point in time offered on comicsexyfashion.com does not constitute a guarantee that such products or services will be available at all times. We reserve the right to withdraw products at any time.

We reserve the right to change these Terms and Conditions from time to time without prior notice to you. The version of the Terms and Conditions applicable to your order is the version found on comicsexyfashion.com at the time of placing your order.

2. Prices and Shipping Costs
The prices listed on comicsexyfashion.com not include shipping costs, but include VAT and / or sales tax for orders with a delivery address in the European Union, Japan, South Korea, Canada or the United States. The cost of shipping is clearly stated during the ordering process.

3. Ordering
You can place an order exclusively through comicsexyfashion.com. After placing an order, you will receive confirmation by email. If, for reasons outside our control, we cannot deliver your order, we will let you know as soon as possible. If your order has already been paid, then we will refund the payment via the payment method used by you (or via another method acceptable to you).

4. Delivery
Comic Sexy is extremely careful to work with the registration and processing of orders and strives to deliver your order at the specified address. Unfortunately, we cannot provide addresses where our international courier does not deliver.

Comic Sexy strives to process orders as quickly as possible and in order of arrival to deal with. You will receive after placing an order confirmation by e-mail, containing the expected delivery time. We aim to deliver within 4 weeks after receipt of an order. If your order does not arrive on the scheduled date, please contact Comic Sexy via email at support@comicsexyfashion.com.

5. Cancellation of an order
It is possible to cancel or return an order from the date you placed your order to 7 days after receipt of the items ordered. If you return the order, you will receive the amount you paid excluding shipping costs and excluding depreciation (for tailor-made dresses, depreciation is 80% of the purchase price excluding shipping costs, this percentage reflects the circumstance that Comic Sexy exclusively delivers fully personalized garments with a negligible resale value).

If you wish to cancel or return your order, please inform us in writing by sending an e-mail to support@comicsexyfashion.com , or by completing and returning the standard form provided by the local consumer authorities, however, always within 7 days from the date you placed your order or after receipt of the items ordered. Then you have another 14 days to return the articles in the manner as described in paragraph 6 (Returns) below. We will try to refund the amount due as soon as possible and in the same way as you have paid to be returned no later than 30 days after receipt of your cancellation, provided we receive the items or evidence that the items are returned.

6. Returns
If a received item is defective, please inform Comic Sexy immediately and request reimbursement of the cost minor alterations by a local tailor or request a major alteration or full replacement. You will only qualify for a major alteration of full replacement if you return an item in the same condition as it was when received. This means that an item is not damaged, dirty, washed, modified, or worn (other than for fitting), and that labels have not been removed.

7. Payment Methods
Comic Sexy accepts payments by major credit cards, PayPal or Ideal. You can enter your payment details when ordering and using a credit card (including but not limited to Visa, MasterCard, and American Express) or pay via PayPal or Ideal. The corresponding amount will be debited at the time of ordering. Comic Sexy reserves the right to verify the validity of the credit card, the creditworthiness of the card holder in relation to the order amount, and the address of the buyer. Based on these verifications, we may refuse an order.

8. Liability
These Terms and Conditions do not limit or exclude the liability of Comic Sexy concerning matters we cannot legally limit or exclude. In case of infringement of these Terms and Conditions, we are only liable for losses that are reasonably foreseeable as a result of such infringement. Our maximum liability to you for any loss or damage arising from an order place on comicsexyfashion.com is limited to the total amount of your order.

9. Colours
We do everything reasonably possible to display the colours of our products as accurately as possible on our website, but minor variations with actual colours may persist.

10. Warranty
If items purchased by you are defective, Comic Sexy will fully comply with the prevailing warranty regulations. If you have a complaint following obvious material or manufacturing defects concerning goods supplied by us, including transport damage, please contact Comic Sexy via email at support@comicsexyfashion.com.

11. Transfer
Comic Sexy reserves the transfer the right to any claims for payment in connection with the delivery of goods to a third party.

12. Severability
If any part of these Terms and Conditions is declared invalid or void by a court or legislator, the remaining conditions remain effective.

13. Property Rights
All intellectual property rights on comicsexyfashion.com are held by Comic Sexy. Any use of comicsexyfashion.com or its contents, including the full or partial copy or store such content other than for your own personal and non-commercial use is prohibited without the prior written consent of Comic Sexy.

14. Applicable Legal System
All matters contained in these Terms and Conditions will be interpreted and carried out according to Dutch law. The parties renounce their right to seek mediation from a court of law in respect of disputes dealt with under this clause, except where such mediation is sought from a Presiding Judge in the case of Summary Proceedings. All disputes arising from this Contract shall be decided by arbitration, according to the rules of the Netherlands Institute of Arbitration, so far as these disputes are not subject to the jurisdiction of the Presiding Judge in Summary Proceedings.

15. Company Information
Registered office:
Ceintuurbaan 422-III
1074 EB Amsterdam
The Netherlands
Chamber of Commerce number: 62913913
VAT No.: 855011683B01.